What Does a Great Business Solutions Partner Look Like?

If you’re looking to expand your business or streamline your organization’s digital operations, you’ll need a great business solutions partner. The right partner can transform your company’s capabilities by implementing powerful software and technology solutions. However, the wrong partner can waste your time and money—or do something even worse, like inadvertently deleting data. Success depends on finding the right partner.

Read on to find out 5 criteria you should use when picking your business solutions partner—and why Laminin might be right for you.

The Right Fit

Deciding on the “right fit” is perhaps the first decision you’ll need to make when choosing a business solutions partner. What exactly are you trying to achieve? What is your budget? What are your main business needs? How much personalization are you looking for? The answers to these questions will narrow down the number of potential partners very quickly.

two hands & two puzzle pieces, Business Solutions Partner

Expert Knowledge 

This may go without saying, but a great business solutions partner should know what they’re doing! Look for the team members’ credentials and levels of experience—especially those who would be working directly with you. Of course, you should also make sure they have experience that is relevant to the software you’re hoping to implement.

Trustworthiness & Reliability 

Experts won’t do you any good if you can’t rely on them! Read customer reviews of partners you’re considering. If you find many frustrated customers, proceed with caution. It’s all too common for timelines to extend farther and farther beyond what you expected, so minimize that risk by partnering with a company that has a proven track record of reliability.

Prioritizing You 

It’s hard to know for certain whether or not a potential business solutions partner will prioritize you and your company needs, but you can get some hints from how they respond to your initial inquiries. Does someone respond to your emails and/or phone calls promptly? Are they on time for meetings or phone calls? Do they go out of their way to make sure all your questions are answered? Whatever behavior they show toward you in this initial phase will likely continue throughout your partnership.

Providing Long-Term Solutions 

When you first present your business needs to a potential partner, pay close attention to the solutions they suggest. While a short-term solution may be easier to implement, the only things that will truly transform your business are long-term solutions—ideally, ones that are as future-proof as possible. Although there may be a steeper upfront cost, detailed, integrated solutions that will serve your company for years are actually more cost-effective in the long run than temporary work-arounds.

Looking for a Business Solutions Partner? Put Us to the Test!

Here at Laminin, we strive to pass each of the above tests with flying colors. Our customers have this to say about us:

“They are incredibly knowledgeable, incredibly efficient, as well as methodical in their approach. Their project management is effortless because they put a lot of time into creating a successful process.”
“I know there are a lot of people who will tell you they know how to do X, Y, and Z. When Mark [Thibodeau] says he can do it, he isn’t just saying he’s seen it or been exposed to it. If he says he can do it, he’s a guru at it. To have someone that is so knowledgeable … is just priceless. He’s so responsive and takes his job seriously. He’s the best of the best.”

To find out whether Laminin is the right partner for you, contact us today. We’re so excited to talk with you!