Expert Knowledge 

This may go without saying, but a great business solutions partner should know what they’re doing! Look for the team members’ credentials and levels of experience—especially those who would be working directly with you. Of course, you should also make sure they have experience that is relevant to the software you’re hoping to implement.

Trustworthiness & Reliability 

Experts won’t do you any good if you can’t rely on them! Read customer reviews of partners you’re considering. If you find many frustrated customers, proceed with caution. It’s all too common for timelines to extend farther and farther beyond what you expected, so minimize that risk by partnering with a company that has a proven track record of reliability.

Prioritizing You 

It’s hard to know for certain whether or not a potential business solutions partner will prioritize you and your company needs, but you can get some hints from how they respond to your initial inquiries. Does someone respond to your emails and/or phone calls promptly? Are they on time for meetings or phone calls? Do they go out of their way to make sure all your questions are answered? Whatever behavior they show toward you in this initial phase will likely continue throughout your partnership.

Providing Long-Term Solutions 

When you first present your business needs to a potential partner, pay close attention to the solutions they suggest. While a short-term solution may be easier to implement, the only things that will truly transform your business are long-term solutions—ideally, ones that are as future-proof as possible. Although there may be a steeper upfront cost, detailed, integrated solutions that will serve your company for years are actually more cost-effective in the long run than temporary work-arounds.

Looking for a Business Solutions Partner? Put Us to the Test!

Here at Laminin, we strive to pass each of the above tests with flying colors. Our customers have this to say about us: