How AI Can Help Knowledge Workers Succeed

As AI continues to grow in capabilities and applications, many knowledge workers are getting nervous. Will their employers replace them with AI programs? Although AI has been around for years, new generative AI products have created a stir. However, the truth is that generative software isn’t advanced enough to replace knowledge workers.

AI has been known to produce inaccurate “facts” and strangely distorted images. It isn’t capable of imagination, abstract thought, or good judgment. Therefore, it can’t perform the entire job of a knowledge worker. However, AI can be a tool that knowledge workers use to help them focus on the most important aspects of their tasks.

recap of ways in which AI can help knowledge workers.

One of the best ways to take advantage of AI is to use an an intelligent document management system like M-Files. Here are some of the benefits of using an AI-assisted platform.

Data Analysis and Translation

In the first place, AI can help knowledge workers quickly and efficiently analyze data. AI can summarize long documents, even translating those in another language. That way, knowledge workers can glean the necessary main points from a document without having to read through dozens of pages of extraneous information. An AI-assisted information management platform can generate reports and visual representations of information that would take hours to find and piece together manually.

Natural Language Interface 

Have you ever spent an inordinate amount of time trying to figure out the exact wording needed to accomplish a basic task in a software? For example, have you ever spent time searching for a document, only to learn that you needed to use a slightly different word to find what you wanted? AI helps search functions and other program interfaces become more understandable through natural language processing. With this capability, it’s easier to find what you’re looking for the first time by using simple language.

Generate Initial Content 

One of the best ways to use generative AI is for brainstorming. Instead of having AI write a mediocre final product, knowledge workers can use it to come up with new ideas or perspectives on which they can then expand. AI can also be used to create a first draft of a document that you can then edit; however, be sure to fact check the generated text before completing the document.

Automate Mundane Tasks 

Lastly, one of the most important benefits of AI-assisted information management software is how many tasks it can automate. AI can automatically detect a document’s type and context, create the proper access permissions, and begin automated workflows. Instead of interrupting higher-order work with tiny technical matters, knowledge workers can focus on their most important tasks while the software takes care of the rest. Document automation can create templates for commonly created documents, activate automatic responses to certain triggering actions, and organize documents in an efficient and common-sense way. Not only does automation increase efficiency, but it also increases employee satisfaction by drastically reducing busy work and time-consuming manual processes.

Take Advantage of AI With M-Files 

If you’re looking for an AI-assisted document management software, look no further than M-Files. M-Files organizes your documents based on what they are, not where they are stored, unifying your data across your entire organization.

Check out this free eBook to learn more about how systems like M-Files can unlock the value of knowledge work automation.

Ready to get started? First, you’ll need a partner. Here at Laminin, we have years of experience helping our clients succeed through M-Files. We can help you implement, customize, and integrate powerful business software to take your company to the next level. Contact us today to learn more.