AIIM’s tracking of respondents over the last few years shows that lack of confidence in the accuracy, accessibility and trustworthiness of electronic information has remained at 40%. However, there is a three-times improvement in confidence from those who have implemented a full enterprise system, dropping from 62% with no system, to 20% with a system.
Did you know that ‘content chaos’ is by far the biggest reason why companies are investing in Enterprise Content Management. 31% of companies feel that managing emails is ‘chaotic’ with the majority just managing emails in outlook. 18% now have automatic capture to document or records management systems, or dedicated email management systems, with 19% relying on manual indexing by staff.
15% delete all emails over a certain age, whereas 16% keep them indefinitely and 27% have no policy.
© AIIM 2011, www.aiim.org
Find the full research report at www.aiim.org/research