Privacy & Cookie Policy

Laminin Solutions is committed to ensuring and protecting your privacy at any time you are on our website or communicate electronically with us. This Privacy Notice describes what personal data Laminin Solutions collects from you and how we use the data.

Laminin Solutions provides products and services as a systems integrator.  We focus on several third-party products and specializes in bringing together component subsystems of these and other systems and ensuring those subsystems function together. Proprietary products may be applied in the process.

The personal data we collect is controlled by Laminin Solutions in either UK or USA offices on computers accessible by both offices.

Information we collect from you

Personal data can be collected and processed when our website is used by you. It is also collected when you transmit electronic data via email, data transfer, disks or any other form of data sharing with us.  The data could contain your personal data, personal data related to other members of your organisation, or personal data related to your customers and suppliers.

The following are approved methods of collection:

o    When you provide information directly to us you may transmit personal data to us using any form of data sharing method including but not restricted to emails, upload/download links, disks, port transfer and general filing sharing.

o    Some data is collected automatically, for example using cookies.  When you visit our website or read our mails we automatically record information your browser sends.

o    We may also obtain your data from third parties.

When you are asked to provide personal data, you may always decline. Should you choose to decline, Laminin Solutions may not be able to provide you with the services or information you requested.

The data we collect depends on the context of your interactions with Laminin Solutions, the choices you make, including your privacy settings, and the services or information you use.

The data we collect can include for example

Name and contact data: first name, last name, job title, employer name, email address, postal and physical address, phone numbers

Relationship data: relation with us such supplier, customer, reseller; data about related parties such as your customers or suppliers

Credentials: user name and passwords for authentication and access of resources in your system

Demographic data: country, time zone, preferred language

Payment data: data necessary to invoice or make payment

Device and usage data: data about your devices and systems we may work with from time to time; error reports and performance data; trouble shooting and help data

 

Use of Your Information

Processing of certain personal data is necessary for the performance of the contract between your company and Laminin Solutions. We process the personal information for necessary business purposes, which include some or all of the following: to provide you with news, products and marketing information; understand your business requirements, use of your information and provide advice or support accordingly; process your data to migrate, transform, configure, setup or remove the data; prototype, error trap; model or test against valid data for data integration or system implementation.

We may use the data we collect to communicate with you and personalize our communications with you.  For example, we may contact you by phone or email or other means to communicate with you regarding our service offerings or the services you require from us.

Storing Your Personal Data

1      Outside of the European Economic Area are places for storing and processing data we collect from you. We may take advantage of these outside areas, allowing a staff to process data collected from you. These processors may work for our suppliers. The transfer of this data may include processing and completing your order on our site, such as utilising your payment information or offering support services. We take all reasonable processes to ensure your data is secure and in agreement with our Privacy Policy as outlined here.

2      Secured servers are used by our company to ensure proper data storage. Information on transactions is kept encrypted for safety measures.

3      Transmission of data on the internet can never be ultimately secure. We do not and cannot guarantee security of information collected electronically or transmitted; however, we take all necessary steps to provide the best security available. Because of our inability to guarantee safety, you are submitting information to us at your own risk. Where needed a password may be necessary to access areas of our site. You are responsible for the safety and confidentiality of the password you generate.

Disclosing Your Information

Laminin Solutions use subcontractors to provide some of our services.  We share your personal data as necessary to complete any transaction or provide any services you have requested.  We share data within the offices of Laminin Solutions; with trusted third parties and providers of services on behalf of Laminin Solutions, including hosting and maintenance, customer relationship, customer support, database storage and management, and sales and marketing of Laminin Solutions products and services.

Personal information to third parties may be disclosed:

To service providers such as hosting or maintenance services providers, storage and management providers and direct marketing campaigns. We will share your personal data with these third parties but only to the extent necessary to perform the functions and provide such services and only pursuant to binding contractual obligations requiring such third parties to maintain the privacy and security of your data.

  • This disclosure occurs when we sell all or a section of our business or assets to a third party.

o    Personal information can be offered to any member of our company, such as subsidiaries, holding companies and their subsidiaries only if deemed appropriate.

o    Legal requirements may mean a sharing of your information.

o    Lowering credit risk and fraud protection may result in information disclosure.

  • International transfers of personal data. Personal data may be transferred to countries outside the European Union. Such transfers are conducted in accordance with the EX Data Protection Directive and the national personal data legislation.

Retention of personal data

Laminin Solutions retains personal data for as long as required to provide you with our services, to communicate with you, and when applicable, to manage your product license and subscription information to our products and the products we support, to fulfil the transactions you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes and enforcing our agreements.

Security

Laminin Solutions is committed to safeguarding the confidentiality of your personal data. We apply administrative, physical, and electronic measure, such as password protection, designed to protect your information from unauthorised access.  Access to your personal data is restricted to those individuals who need to know that information to provide services to you.

Third Party Links

Links might be discovered on our site that belongs to third parties. Any third-party website on our site has a privacy policy. You should check their terms. We do not accept liability or responsibility for their privacy policies, based on our lack of control over these third-party links.

Access to Information

You have the right to ask us what personal data we have on you. To gain access to this information a small fee of £10 is needed. This fee allows us to process your request by covering our costs. Contact information is given below, which should be used to gain details about information we hold on you.

Contacting Us

We welcome and hope you do not hesitate to make any queries, comments or requests you may have regarding this Privacy Policy. Please contact us at mail {dot} lamininsolutions {dot} com.