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Outsource Phone Answering Service

Outsourcing a phone answering service for a small business can sometimes feel like you are loosing control.  Using M-Files data management system, you can provide access to the service provider and get real-time data as they complete the relevant datafields as per your instruction.

We’ve put a video together demonstrating how M-Files Web Access is used to to setup an outsourced phone answering service. It the service provider to easily access your business system with a browser and capture client details and the messages directly into M-Files.   A notification can be sent to the assigned user to receive an email or SMS every time a new message is left.

[vsw id=”iPjrNHO7Dw0″ source=”youtube” width=”425″ height=”344″ autoplay=”no”]

If you are interested in this type of enhancement in data capturing, get in touch

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