As a business leader, you can improve the value of the information and knowledge held in your business – your future and the business’ success depends on it.
You need to ensure the information held is used appropriately, with maximum added value.
Build a knowledge management and knowledge-sharing culture in the business to create and promote the capability to manage and share expertise and knowledge appropriately.
Information and knowledge have significant value on many levels. Every level in the business depends on it, from the most mundane activity to resolving the most complex and intricate problems. Improving the way information and knowledge are used and, where appropriate their availability, brings significant advantages for every level of the organisation.